Center of Excellence

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Through the COE program, members have access to total hip and knee replacements as a bundled service. The COE has been thoughtfully and specifically designed to offer exceptional care and value, the very best outcome, and outstanding patient experience all with a simplified financial process in which the patient only receives one bill.   


From your very first phone call to your final physician visit, our team works together to ensure you receive seamless care and a patient experience that is the very best in the country.

North American Stainless members receive a 100% coinsurance benefit after deductible when using the COE, which means 100% coverage after the deductible is met. High Deductible Health plan members will receive a deposit in their HSA of up to $1,750 when using the COE.

A Patient's Story - More About our COE Program