The Christ Hospital Makes Navigating Healthcare Easier

The Christ Hospital Health Network is pleased to announce the launch of ezCare Concierge, a free service that helps take the guesswork out of navigating healthcare concerns.

“There are so many factors now involved in navigating healthcare, it can be stressful. From researching symptoms online, uncertainty on the type of care or physician to see, when it’s time for treatment, what it costs, where to go and on and on. It can be very stressful and often leads to people delaying or avoiding treatment altogether. We created ezCare Concierge to break this cycle and help guide people to the care they need.” – Michael Karram, MD, Medical Director, Women’s Health.

ezCare Concierge provides direct access to an RN Patient Navigator who can identify the services they need and make the direct connection. Access to a true healthcare professional is critical in a world where most people struggle with healthcare decision making and turn to the internet for advice. Working with a licensed professional to identify the right type of care at the appropriate time saves hassle, time and money.

The Christ Hospital’s concierge service is available for a variety of needs:

• Reviewing healthcare questions

• Connecting individuals with appointments

• Finding specialists close to home

• Verifying insurance coverage

• Accessing preventative care and screenings

"I was suffering with some uncomfortable symptoms—unsure where to turn and what could be done. After learning about ezCare Concierge services, I reached out discuss my symptoms. My nurse, Janet, made me feel at ease during the call. She assured me that my symptoms were treatable and that she and the Christ Hospital team were there to help. She set up an appointment with a specialist that was convenient with my schedule and followed up with me afterwards to make sure everything went well. I am currently feeling great and getting back on track. After my great experience with Janet I have recommended the service to several of my friends!" – Karen D., Cincinnati

The Christ Hospital’s ezCare Concierge RN Patient Navigator can be reached at 513-261-8007, ezCare@TheChristHospital.com, or by going to TheChristHospital.com/ezCare. Phone calls will be answered during normal business hours and responses will be provided within 24 hours or the next business day. The service is also available to coordinate free physician-led healthcare information sessions to businesses or groups on a variety of topics.

About The Christ Hospital Health Network: The Christ Hospital Health Network is an acute care hospital located in Mt. Auburn with six ambulatory centers and dozens of offices conveniently located throughout the region. More than 1,200 talented physicians and 6,100 dedicated employees support the Network. Its mission is to improve the health of the community and to create patient value by providing exceptional outcomes, the finest experiences, all in an affordable way. The Network has been recognized by Forbes Magazine as the 24th best large employer in the nation in the magazine’s “America’s 500 Best Large Employers” listing and by National Consumer Research as the region’s “Most Preferred Hospital.” The Network is dedicated to transforming care by delivering integrated, personalized healthcare through its comprehensive, multi-specialty physician network. The Christ Hospital is among only eight percent of hospitals in the nation to be awarded “Magnet” recognition for nursing excellence and among the top five percent of hospitals in the country for patient satisfaction. For more than 125 years, The Christ Hospital has provided compassionate care to those it serves.