The Christ Hospital Named 2018 CHIME Healthcare’s Most Wired Recipient

CHIME designated The Christ Hospital for 2018 Most Wired recognition at the CHIME Fall CIO Forum in San Diego.

The most successful organizations not only adopt technology but apply it strategically to achieve great outcomes, according to an analysis of the College of Healthcare Information Management Executives (CHIME) HealthCare’s Most Wired survey results.

HealthCare’s Most Wired, now in its 20th year, traditionally tracked the adoption of healthcare IT in hospitals and health systems. CHIME took over the Most Wired program and revised the survey questions and methodology this year to highlight strengths and gaps in the industry. The goal is to identify best practices and promote the strategic use of healthcare IT to elevate the health and care of communities around the world.

CHIME designated The Christ Hospital for 2018 Most Wired recognition at the CHIME Fall CIO Forum in San Diego. CHIME made a report based on an analysis of survey results available today as well.

“I’m very pleased that we were named Most Wired for 2018,” said Chief Information Officer Kirk Ball. “This honor shows that the strategic plan we have in place for Information Technology is the right one. I believe that direction, coupled with the outstanding IT team in place, will help us continue to provide the exceptional clinical care and patient experience that we are known for throughout the region.”

The report found two key areas that emerged in 2018: the use of foundational technologies such as integration, interoperability, security and disaster recovery; and the use of transformational technologies to support population health management, value-based care, patient engagement and telehealth. These foundational pieces need to be in place for an organization to leverage tools to effectively transform healthcare.

“Healthcare IT has the potential to revolutionize care around the world, but to meet that potential it must be used strategically,” said Russell Branzell, president and CEO of CHIME. “The technology is important, but leadership and a strategic vision are equally important. The diversity of the organizations that earned Most Wired status this year shows quality care can be achieved almost anywhere under the right leadership. By sharing the best practices in Most Wired, we hope quality care will one day be available everywhere.”

The report findings fell into the two categories of foundational and transformational technologies. Highlights under foundational technologies include:

• 94 percent of participants used integrated clinical application suites and 86 percent used remote published applications.

• About three-fourths send blood glucose, bedside blood pressure, bedside pulse oximetry and EKG data directly to the EHR but only 25 percent send data directly from IV pumps and 10 percent from in-bed scale.

• Almost all physicians have electronic access to the EHR and other resources but only half have access to these resources using mobile applications.

• 94 percent can consume data in some form from a Continuity of Care Document (CCD) and 97 percent can contribute to a CCD but only 60 percent can consume discrete data with a home health agency or a skilled nursing home.

• Only 29 percent report having a comprehensive security program in place.

• Nearly all use firewalls, dispose devices containing personal health information properly and secure mobile devices with passwords but many lack other fundamental authentication and safeguarding procedures.

• 68 percent believe they could restore operations within 24 hours if a disaster caused complete loss of their primary data center.

Highlights under transformational technologies include:

• 76 percent can perform retroactive analysis for care improvement and cost reduction but only 43 percent can manage bundled payments or do real-time identification and tracking of value-based care conditions.

• 57 percent use clinical and billing data as well as health information exchanges to identify gaps in care.

• Most provider organizations’ population health strategies target diseases such as chronic obstructive pulmonary disease, congestive heart failure, heart disease and hypertension but few target behavioral health, sickle cell anemia and end-stage renal disease.

• For patient engagement, 81 percent report capabilities like email and more than half offer satisfaction surveys; 67 percent offer secure email exchange with a member of home care team and 38 percent offer virtual patient visits.

• Most offer conveniences such as requesting a prescription renewal or paying a bill through a patient portal; 90 percent offer a mobile patient portal; and nearly all offer access to test results and visit summaries.

• 89 percent offer some form of telehealth service, but few offer focused telehealth services such as genetic counseling or rehabilitation.

• About half use ePrescribing for controlled substances and 48 percent have their ePrescribing module connected to a prescription drug monitoring program. For more information about The Christ Hospital, visit TheChristHospital.com or call 513-585-2000.

About The Christ Hospital Health Network: The Christ Hospital Health Network is an acute care hospital located in Mt. Auburn with six ambulatory centers and dozens of offices conveniently located throughout the region. More than 1,200 talented physicians and 6,100 dedicated employees support the Network. Its mission is to improve the health of the community and to create patient value by providing exceptional outcomes, the finest experiences, all in an affordable way. The Network has been recognized by Forbes Magazine as the 24th best large employer in the nation in the magazine’s “America’s 500 Best Large Employers” listing and by National Consumer Research as the region’s “Most Preferred Hospital” for more than 22 consecutive years. The Network is dedicated to transforming care by delivering integrated, personalized healthcare through its comprehensive, multi-specialty physician network. The Christ Hospital is among only six percent of hospitals in the nation to be awarded “Magnet” recognition for nursing excellence and among the top five percent of hospitals in the country for patient satisfaction. For more than 125 years, The Christ Hospital has provided compassionate care to those it serves.

About CHIME The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs) and other senior healthcare IT leaders. With more than 2,700 members in 51 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit chimecentral.org.

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