Visitor Restrictions During COVID-19

Main Campus and Liberty Medical Center

Updated 10/14/20

During these unprecedented times, The Christ Hospital requests patients and visitors to The Christ Hospital main campus, (2139 Auburn Ave., Cincinnati) and our Liberty Township campus (6939 Cox Rd., Liberty Township) adhere to the following visitation guidelines for their safety, the safety of their loved one and the safety of all our physicians and staff. 

  • Patients may have one (1) visitor per day during the hours of 9 a.m. to 7 p.m.

  • Visitors may stay as little or as long as they like during those hours but if they leave the hospital during those hours they will not be permitted to return the same day.

  • Visitors may switch during the day, but the switch must be done outside of the building and the new visitor must check in at a visitor screening station.

  • One visitor will be allowed to spend the night but must arrive prior to 7 p.m. and check in through a visitor screening station.

  • Visitors must be older than 16 years of age.

  • If visitors are older than 65 years of age, we encourage them to review CDC and ODH guidelines for individuals with advanced age and chronic medical conditions and avoid visiting hospitals if these apply.

  • A guest meal may be purchased by calling the Room Service call center at 5-2100. Guest meals are $5 for breakfast and $10 for lunch or dinner. We are only able to accept cash for payment, unfortunately, we are not able to accept credit cards.

  • For patients with COVID-19, no visitors will be allowed.

While visitors are here in the hospital, they must agree to the following, no exceptions:

  • Be screened at visitor entrances and pass the screening criteria.

  • Wear an approved visitor badge that is always visible.

  • Wear the medical surgical mask that we provide, or they may wear a mask that they brought with them. See face covering guidelines. 

  • At all times while visitors are in the facility, their mask must cover their nose and mouth, even when they are in the patient’s room.

  • Report to the nurse’s station prior to entering the patient’s room to ensure the patient is ready for them and to ensure that they are the visitor designated by the patient.

  • Wash their hands (or use hand sanitizer) prior to entering the patient’s room and when leaving.

  • Remain in the patient’s room the entire time that they are visiting.

  • Always stay at least six feet away from the patient (social distance).

  • Check out at the nurse’s station when they are ready to leave.

  • Visitors who do not follow these guidelines will be asked to leave the facility.

Exceptions may be made for end-of-life situations or in other patient care areas. Examples:  Support persons in our Birthing Centers are able to stay overnight; and both parents of babies in our Special Care Nursery are able to visit at the same time. Please check with hospital staff for more information.  

Please note that our main entrance located on Auburn Ave. is temporarily closed. Visitors may use the following entrances:

  • C-level Heart Tower (open 24 hrs/day)

  • P1 Skybridge (open 24 hrs/day)

  • MOB Front Door (8a-4:30p M-F)

    • Visitors should use the P1 Skybridge to access the MOB outside these hours.

Directions and parking for the main campus in Mt. Auburn. 

Outpatient Centers and Physician Offices Guidelines

  • One visitor permitted - only when necessary for ambulation or when that visitor is responsible for daily care of the patient (a child or a person needing assistance with ADLs, medications, wound care, healthcare decisions, etc., due to cognitive impairment)

  • A visitor may also be allowed at the provider's discretion

  • Visitors who are permitted to accompany the patient must wear face covering or mask

  • Visitors providing transportation only should stay in the car

  • At the provider's discretion and patient request, family or support persons may be called during the visit to participate via speakerphone.

  • Learn about what to expect during your in-office visit.

Maintaining safety during the COVID-19 pandemic is our top priority. We realize these protocols can be inconvenient, but they are necessary to ensure the safety of the community and the patients we serve.

If you have any questions during regular business hours (8 a.m. – 4:30 p.m., Mon. – Fri.), please call 585-1200. For all other hours, please call 585-2000.

Mask and Face Covering Guidelines 

Patients and visitors are now required to wear a mask or face covering upon entry to all Christ Hospital Health Network facilities, to help prevent the spread of COVID-19. Find full details are available on our face coverings guidelines page. 


MyChart Bedside

The MyChart Bedside team has added the FaceTime app to all tablets and iPads due to current visitor restrictions in the wake of the COVID-19 outbreak. The feature is helping patients stay connected to their families and can even serve as an alternative care option for some departments to visit inpatients virtually, helping to slow the spread of coronavirus by allowing for social distancing.