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Accessing care during COVID-19

We're working diligently to ensure you can receive convenient and quality care during the COVID-19 pandemic, while also allowing you to socially distance when possible. Following Gov. DeWine and Gov. Beshear's Safe Restart Plans, we're resuming scheduling surgeries and procedures that do not require an overnight stay in the hospital.  Learn more about our safe restart of services

Our physician offices are also re-opening for in-person visits so that you can continue to get the prevention and wellness care you need and begin to address any health challenges you may have postponed during the COVID-19 pandemic. (If you choose, those same offices continue to offer video and e-visits.)

Here are steps you should take if you need care at this time.

If you have a Christ Hospital provider:

The first thing you should do is call your provider's office for guidance on the most appropriate way to receive care. Based on your current needs and condition, he or she may do one of the following:

If you do not have a Christ Hospital provider:

For new patient visits, the first thing you should do is call our new patient scheduling line at 513-585-3000 to find a provider near you who is accepting new patients. Based on your current needs and condition, the provider may:

  • Schedule you for an in-office visit.

  • Conduct a visit over the phone. 

  • Schedule you for a video visit.

For Urgent or Emergency Situations: