E-visits: access care without leaving your home!

E-visits are now available for our primary care, gynecology and dermatology patients for certain non-urgent conditions and symptoms.

Simply log in to your MyChart account, answer questions about your symptoms or healthcare needs, and you'll receive a return message from your provider who will evaluate your symptoms, provide medical advice, and, if needed, send a prescription to your pharmacy! (E-visits are exchanges of secure messages between you and your health care provider. They are not "video visits.")


E-visits may be submitted through MyChart 24 hours a day/seven days a week. Your provider will respond the same or next business day.

E-visit eligibility

Because the in-person interaction with your provider is important to your overall care, you must have been seen in person at least once within the last 2 years to submit an e-visit. You must also have an active MyChart account with The Christ Hospital and be 18 years or older, or for minors, a parent or guardian must have obtained MyChart Proxy Access.

Conditions appropriate for an e-visit include:


  • Rash/skin lesions 

Obstetrics & Gynecology 
  • Birth control (whether starting a new method, switching methods, or trying a different brand of the same method)

  • Urinary symptoms

Primary Care: 

  • Back pain

  • Birth control (whether you're starting a new method, switching methods, or trying a different brand of the same method)

  • Cough

  • Diarrhea

  • Headache

  • Heartburn

  • Red/Pink eye

  • Stuffy nose

  • Urinary symptoms

E-visit cost 

Many insurance plans are now covering e-visits. If, after review of your symptoms, your provider decides that it is in your best interest to be seen in person, you will not be charged for the e-visit and you will be asked to schedule a traditional appointment.

Get started

Simply log in to your MyChart account, then click Menu, Communication and e-visits. (If you don't see e-visits in the quick link menu, please call your provider's office for an appointment.)

If you don't have a MyChart account, visit our MyChart page and click the "Sign Up Now" button.

Other options for quick and convenient access to care:

  • Urgent CareConvenient locations in Fort Wright and Red Bank. 

  • Video Visits:  A scheduled visit where you connect with your provider by video through MyChart