Locations and services that performed in the top 5% as a 2022 Human Experience (HX) Guardian of Excellence Award® by Press Ganey include:
• The Christ Hospital: Outpatient Services
• The Christ Hospital: Medical Practice – Precision Medicine
• The Christ Hospital Heart & Vascular: Medical Practice
• Redbank Imaging: Outpatient Services
• Anderson Imaging: Outpatient Services
• Fort Wright Imaging: Outpatient Services
• Liberty Imaging: Outpatient Services
• Cardiac Testing Sites: Outpatient Services
Additionally, the following sites have been awarded Press Ganey’s Pinnacle of Excellence Award for Patient Experience, recognizing top performers that have maintained consistent levels of excellence for multiple years (April 2019 thru March 2022):
• Redbank Imaging: Outpatient Services
• Liberty Emergency Room: CHAPS (Consumer Assessment of Healthcare Providers and Systems)
“Patients and guests remain our top priority at The Christ Hospital Health Network,” said Debbie Hayes, President and CEO of The Christ Hospital Health Network. “Even while our health network continued to navigate a once-in-a-lifetime pandemic, we never wavered in our efforts to uphold the highest standards of the patient experience. It is a key component of the value proposition that we have committed to delivering for every member of this community.”
As a winner of the Press Ganey HX Guardian of Excellence Award®, The Christ Hospital Health Network is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“By putting their patients and workforce first each and every day, The Christ Hospital Health Network is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at The Christ Hospital Health Network have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
About The Christ Hospital Health Network
The Christ Hospital Health Network consists of an acute care hospital located in Mt. Auburn, a remote hospital location in Liberty Township, five ambulatory outpatient centers and dozens of medical offices throughout the region. For more than 130 years, The Christ Hospital has provided compassionate care to those it serves. Made up for more than 1,300 physicians and more than 6,500 team members, our mission is to improve the health of our community by providing exceptional outcomes in an affordable way. The Network was recognized by U.S. News & World Report as the #1 hospital in the Cincinnati Region, named to Newsweek’s World’s Best Hospitals list in 2022 and one of America’s 50 Best Hospitals by Healthgrades. It is also a Press Ganey Guardian of Excellence Award recipient, which recognizes top-performing healthcare organizations that achieve the 95th percentile or above of performance in patient experience.








