Financial Assistance

Need help paying for your medical care? Our financial counselors work hard to find the best solutions for your family, including Medicaid, financial assistance, discounts, and payment plans.

Financial Counseling

If you have questions about the cost of your care or how to pay your bill, our financial counselors are here to help. They can explain your insurance benefits, review your financial responsibility, answer billing questions, and help you explore payment options that work for your situation.

Our team can assist with:

• Understanding your healthcare costs
• Reviewing insurance benefits and coverage
• Determining eligibility for Medicaid and Social Security programs
• Explaining bills and payment options
• Setting up payment plans

How Financial Counseling Works

Whenever possible, financial counselors assist you before you receive care. For non-urgent or elective services, we try to work with you early in the registration or admissions process. That gives us time to understand your situation and your healthcare coverage, and figure out the best way to help you.

However, during emergencies, you are guaranteed stabilizing care regardless of your ability to pay. The Christ Hospital Health Network complies with the Emergency Medical Treatment and Active Labor Act (EMTALA). 

Preparing for Financial Counseling

To your appointment, please bring your photo ID, insurance card (if you have one), and proof of income, which can be paycheck stubs or your latest tax return.

Schedule your financial counseling appointment weekdays, from 7:30 a.m. to 4 p.m.

Medicaid Eligibility Program

You may qualify for government programs that pay all or part of your hospital expenses. Our counselors will help you with the application process. 

Generally, eligibility depends on:

• Household size
• Household income

You can learn more and apply for Medicaid in the state you live in: Ohio, Kentucky or Indiana.

Financial Assistance Program

For patients who qualify, financial assistance is available for emergency or other medically necessary care at The Christ Hospital Health Network and certain providers. Financial assistance covers all or a portion of your bill. The amount covered depends on your income and the Federal Poverty Guidelines.

How the Program Works

Based on a sliding scale, you may receive 100% assistance (where you pay nothing), 75% assistance (where you pay 25% of your bill), or 50% assistance (where you pay half of your bill).

Here’s how it works: 

• If your income is less than or equal to 150% of the federal poverty level, you get 100% assistance. 
• If your income is more than 150%, but less than or equal to 200% of the federal poverty level, you get 75% assistance. 
• If your income is more than 200%, but less than or equal to 300% of the federal poverty level, you get 50% assistance. 

Patients Without Insurance

If you do not have health insurance, and do not qualify for Medicaid, we encourage you to contact us as soon as possible—even before you receive care. We have different options that depend on your financial status.  

Self-Pay Discounts

If you don’t have insurance or qualify for financial assistance, we offer 40% off hospital charges and many physician charges. 

You don’t need to fill out an application. Just call one of our financial counselors for more information.  

Notes and Exceptions

Financial assistance and discounts are offered for medically necessary services provided and billed by The Christ Hospital Health Network. 

Financial assistance and discounts do not apply for services provided by contracted providers who are not employed by us, including: 

• TeamAnesthesia 
• Professional Radiology 
• Greater Cincinnati Pathology 
• TeamHealth (emergency physicians) 
• Pediatrix Medical Group of Ohio 
• Hospitalists of Mt. Auburn 

Equal Service to All

Title VI of the Civil Rights Act of 1964 requires that The Christ Hospital, an acceptor of federal financial assistance under the Medicaid program, does not refuse, limit, or terminate services to patients or assign or transfer patients on the grounds of race, color, or national origin.

Patients or applicants who feel they have been the subject of a discriminatory act of practice may file formal complaints directly with the Ohio Department of Public Welfare or the Office for Civil Rights, HEW.

The hospital also is in compliance with Section 504 of the Rehabilitation Act of 1973 in that it does not discriminate against patients on the grounds of physical disability.