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The Christ Hospital Named to NRC Health’s Top 100 Consumer Loyalty List

The Christ Hospital Health Network is pleased to announce it has been included in the 2020 NRC Health Top 100 Consumer Loyalty list.

8/25/2020

The Christ Hospital Health Network is pleased to announce it has been included in the 2020 NRC Health Top 100 Consumer Loyalty list. The award recognizes hospitals across the country that garner extraordinary loyalty from their patients.

The Consumer Loyalty Award winners are identified by results from a nationally syndicated Market Insights study, which surveyed more than 310,000 households across the country. To qualify, each organization had to garner at least 150 top-of-mind mentions from the survey. To be selected as a winner is a testament to the quality of both staff and leadership at a listed organization. Organizations that win the Consumer Loyalty Award score exceedingly well on seven different metrics of patient loyalty, including Access, Engagement, Experience, and Net Promoter Score.

For nearly four decades, NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses, and staff. The Consumer Loyalty Awards are the first and only loyalty-based hospital rankings in the U.S.

“Providing patients with the finest experiences is a top priority here at The Christ Hospital, and something we meticulously consider as we plan and implement the best methods of caring for our patients,” said Arturo Polizzi, President and CEO of The Christ Hospital Health Network. “Being named to NRC Health’s Top 100 Consumer Loyalty list is an honor as it is a distinction given based off actual patients and their experiences. Making this kind of impression requires our entire staff providing the right care and compassion for everyone who walks through our doors, and I am immensely grateful for each of them.”

For more information about The Christ Hospital, visit www.TheChristHospital.com or call 513-585-2000. About The Christ Hospital Health Network: The Christ Hospital Health Network is an acute care hospital located in Mt. Auburn with six ambulatory centers and dozens of offices conveniently located throughout the region. More than 1,200 talented physicians and 6,400 dedicated employees support the Network. Its mission is to improve the health of the community and to create patient value by providing exceptional outcomes, the finest experiences, all in an affordable way. The Network has been recognized by Forbes Magazine as the 24th best large employer in the nation in the magazine’s “America’s 500 Best Large Employers” listing and by National Consumer Research as the region’s “Most Preferred Hospital.” The Network is dedicated to transforming care by delivering integrated, personalized healthcare through its comprehensive, multi-specialty physician network. The Christ Hospital is among only ten percent of hospitals in the nation to be awarded “Magnet” recognition for nursing excellence and among the top five percent of hospitals in the country for patient satisfaction. For more than 125 years, The Christ Hospital has provided compassionate care to those it serves.