The Christ Hospital Health Network does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Christ Hospital Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Commitment to Accessibility
The Christ Hospital Health Network is committed to ensuring that all patients, visitors, and members of the public can access our services and information — whether in person, by
phone, or online.
Free Aids and Services for People with Disabilities
We provide free aids and services to people with disabilities to communicate effectively with us, including:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, and other formats)
Free Language Services
We provide free language services to people whose primary language is not English, including:
- Qualified interpreters
- Information written in other languages
Website and Digital Accessibility
The Christ Hospital Health Network's website is designed to be accessible to everyone, including individuals with disabilities. Our site is built to meet WCAG 2.1 Level AA — the accessibility standard required under federal law for health care organizations — so that all visitors can navigate, read, and interact with our content, regardless of the assistive technologies they use. We are committed to maintaining and continuously improving this standard as our site evolves.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. The Christ Hospital Health Network’s strives for its website to conform with WCAG 2.1 Level AA.
In practice, this means our website is built to meet standards for:
- Content is presented in ways that can be seen, heard, or otherwise perceived, including text alternatives for non-text content and captions for videos.
- All functionality is available via keyboard navigation and other assistive input methods.
- Content is readable and predictable, with clear navigation and input assistance.
- Content is compatible with current and future assistive technologies.
Other Digital Tools
If you encounter any accessibility barriers while using other digital tools owned or operated by The Christ Hospital Health Network — such as patient portals, mobile kiosks, or online forms — we want to hear from you. Please reach out and we will work to ensure you can access the information or services you need.
Accessibility Feedback and Getting Help
We welcome your feedback on the accessibility of The Christ Hospital Health Network’s website and digital services. If you encounter any accessibility barriers or have suggestions for improvement or if you need assistance, including help communicating with us, accessing content in another language or format, or navigating our website or any other Christ Hospital-owned digital tool, please contact:
Nicole Barnett
Executive Director, Patient and Guest Services
2139 Auburn Avenue, Cincinnati, OH 45219
513-585-1200
Fax: 513-585-0280
Nicole.Barnett@thechristhospital.com
Filling a Grievance
If you believe that The Christ Hospital Health Network has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Executive Director, Patient and Guest Services:
Nicole Barnett
Executive Director, Patient and Guest Services
2139 Auburn Avenue, Cincinnati, OH 45219
513-585-1200
Fax: 513-585-0280
Nicole.Barnett@thechristhospital.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Patient and Guest Services is available to assist you.
Formal Complaints
We aim to respond to accessibility feedback and resolve any concerns promptly. If you are dissatisfied with our response to your accessibility concern, you are entitled to escalate your complaint through the grievance and civil rights complaint procedures described below.
Filing a Civil Rights Complaint
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: Office for Civil Rights Complaint Portal
By mail or phone:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, DC 20201
1-800-868-1019 | 1-800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
This Notice of Nondiscrimination and Accessibility Requirements has been updated as of June 25, 2026.
