ezCare Concierge

Navigating your health can seem overwhelming at times – from understanding your symptoms to knowing which doctor is covered by your insurance. We want to help you take the guesswork out of these important decisions by providing a free, personal healthcare concierge to help save you time and take the hassle out of healthcare. 

What is ezCare Concierge?

ezCare Concierge is a free service to help you through any step in the healthcare process:

  • Review your symptoms and healthcare questions

  • Connect you with convenient appointments, if needed

  • Provide help and guidance with second opinions

  • Verify insurance information

  • Advise on preventative care and screenings

How to access ezCare Concierge services

To access ezCare Concierge services, simply call 513-261-8007 or email ezCare@thechristhospital.com. The service is available during business hours. 

What others say about our ezCare Concierge services

"I was having some health issues but I wasn't sure what I should do next to get help. After learning about ezCare Concierge services, I reached out to Janet for help. During the call, Janet made me feel at ease, communicated to me the issues I was dealing with were not unique and that she and the Christ Hospital team were there to help. She set up an appointment with a specialist that was convenient with my schedule. She followed up with me after the appointment to make sure everything went well. I am currently in treatment and getting back on track. After my great experience with Janet I have recommended the service to several of my friends!"

--Karen D., Cincinnati

Janet Ferguson, RN, is a healthcare concierge nurse ready to help you.

Janet Ferguson

Janet L. Ferguson, BSN, RN, earned her associate in nursing and bachelor’s degrees from The Christ College of Nursing and Health Services. Prior studies resulted in a BA degree and a Master’s in Journalism degree with special focus in public relations and advertising from Marshall University, Huntington, WV.

Janet received the Most Therapeutic Nurse-Patient Award at her nursing graduation. Janet’s passion for helping others to achieve their best self was first realized during her previous career in health care marketing and public relations, ultimately receiving the Community Health Promotion Program Award from the Secretary of Health and Human Services. She was an inaugural member of the WE Lead Cincinnati USA Regional Chamber leadership program and plans to be active in that alumni organization.

In her free time, Janet enjoys travelling, gardening, experiencing the Little Miami Bike Trail, and family time with her husband and two daughters.