The Christ Hospital's ezCare concierge can help you navigate the sometimes complicated world of healthcare.

ezCare Concierge

Navigating your health can seem overwhelming at times – from understanding your symptoms to knowing which doctor is covered by your insurance. Making good decisions about your health isn't always a simple task. We want to help you take the guesswork out of these important decisions by providing a free, personal healthcare concierge to help save you time and take the hassle out of healthcare. 

What can our ezCare Concierge do for you?

  • Do you have health related questions, but aren't sure if they warrant a trip to your physician? 

    • Our experienced nurses are able to review your questions, advise you on next steps, and if needed, can help you make an appointment with one of our physicians.

  • Have you been researching your symptoms online to no avail?

    • As easy as a quick web search can be, sometimes it's best to talk with someone who can answer the questions specific to your situation. Our ezCare Concierge nurses are here to offer advice, help eliminate your worry or confusion, and, if needed, can help you arrange an appointment.

  • Have you been told you need to leave Greater Cincinnati for healthcare?

    • It might not be the case. We can connect you with an expert who can offer a 2nd Opinion and the opportunity to find local treatment. 

  • Do you want to make your health a priority, but aren't sure where to start?

    • find out where to begin based on your personal health and age. We provide you with a variety of health resources, educate you on screenings that can provide insights to your health, and even arrange an educational community session on a variety of topics.

  • Do you have questions on insurance information? 

    • Free assistance is available to help you better understand your coverage and confirm if your health insurance plan will cover your physician office visits and treatment.

Whatever your questions, whatever your symptoms, our nurse navigator is here to help. Simply call 513-261-8007 or email Janet.Ferguson@TheChristHospital.com to get started.

Janet Ferguson

Office: 513-261-8007
Janet Ferguson, RN, is a healthcare concierge nurse ready to help you.