Requesting Patient Information

Interior Content

​​​​​​​Requesting Patient Information By Phone  

Information about patients can not be given out over the phone by hospital operators. Operators will connect callers to patient rooms, but can not provide additional information such as condition or treatment. 


For privacy and safety, operators will not give out patient room numbers by phone. If the patient has opted out of the facility directory, no information can be provided, even to family members.  To reach an operator, call 513-585-2000. 


Additional information about diagnosis and treatment can only be provided to those who the patient has designated to receive it. If you have been designated to receive health information about a patient, please ask the hospital operator to connect you to the staff taking care of the patient. Our physicians and employees strictly observe each patient’s right to privacy​ and will protect the confidentiality of disclosure and medical records. 


​​Calling Patient Rooms 

​Our hospital operators will connect callers to patients who are listed in the facility directory. For privacy and safety, operators will not give out patient room numbers by phone. To reach an operator, call 513-585-2000. 


Visiting 

​If you are coming to visit a patient, please stop by one of our lobby information desks to confirm the current room number. Room numbers cannot be made available, even to family, if a patient is not listed in the facility directory. Click here for information about visiting hours.


​Clergy 

​If you are a member of the clergy and would like a list of individuals by denomination, contact Pastoral Services at 513-585-2265. ​