Patient & Family-Centered Care

Interior Content

​​​Including Family in Your Care​

The Christ Hospital Health Network uses the patient- and family-centered model of care. We believe that family participation is vital to the healing process. Family refers to two or more people who are related in any way - biologically, legally or emotionally. Our patients define who their family is to them.


There are four core concepts of patient- and family-centered care that we strive to meet with every patient and family.

  • Dignity and Respect – We listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care for our patients.

  • Information Sharing – We communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete and accurate information in order to effectively participate in care and decision-making.

  • Participation – We encourage and support patients and families in care and decision-making at the level they choose.

  • Collaboration – We include patients and families on a hospital-wide basis to provide valuable input related to facility design, educational materials and program/project development, implementation and evaluation.​

We have eliminated restrictions on visiting hours​ in most areas of the hospital to help families stay close to their loved ones. When possible, families may remain present in the recovery room and in emergency situations. Families may also participate in rounding discussions with physicians and hospital staff and be part of the decision-making process.