Schedule Your Financial Counseling Appointment Online

​To talk to a financial counselor, you can make an appointment online at a time that's convenient for you; we offer telephone, video and in-person appointments.


Scheduling your appointment online is easy. You can use your MyChart account or use our guest access. 

When scheduling, you'll see available appointments at both our Mt. Auburn and Liberty Township locations. If your appointment is in-person, select the location that is more convenient for you. If your appointment is by phone or video, you can select either location, as you won't be traveling for your appointment.


I do have a MyChart account.

 I do not have a MyChart account.

Our team is available weekdays, from 7:30 a.m. to 4 p.m. You can also contact us at 513-585-2302 or


Preparing for Your Financial Counseling Appointment

We want to provide you with the best service during our call. You can help us by having your photo ID, insurance card (if you have one) and proof of income readily available. Proof of income can include paycheck stubs or your latest tax return.


What Financial Counselors Can Do for You

Our financial counselors help you understand the cost for hospital services and how to pay for them, your insurance benefits, Medicaid eligibility, Social Security disability, financial options and more. Whenever possible, we assist before you receive care. Learn more about our financial counseling services.

Sign Up for MyChart

Access your medical records, request prescription refills, communicate with your care team and manage your appointments online, all with MyChart. You can also see account details, get email notifications about new bills, pay your bills and more. It's safe, easy and free to sign up.