• Effective May 1, 2022, you will no longer be able to use MyChart Mobile to access your patient records with The Christ Hospital Health Network.

• Any other organizations you have linked to your MyChart account will still appear in The Christ Hospital Mobile App. You can link outside MyChart accounts by going to the "More" menu in the App and selecting Link My Account. 
  

• MyChart can still be used to access your patient portal on your desktop or laptop computer.
  

To ensure transparency, you are now able to see clinical notes that your provider and healthcare team, including nurses and medical assistants, document about your care. Examples include: progress notes, history & physicals, discharge summaries, procedure notes and consult notes. 

We encourage you to review your notes and discuss any questions you may have with your provider (you can find the notes under Appointments, then Past Appointments). This is just one more way you and your provider can collaborate on your care.

​Test results (both normal and abnormal) are available as soon as they're complete in our lab, pathology and imaging departments. This means you may see test results before your provider has had a chance to review them.

Here are some helpful tips and resources you may want to reference in advance of seeing your test results:

• Results can be "Negative" or "Unremarkable." This is the same as "Normal."
  

• Results can be "H" for "high" or "L" for "low," indicating "outside of normal range." Very often, such results are not a reason to worry.

• We will contact patients with serious findings as quickly as we can, but we cannot guarantee any specific timeframe, as we are sometimes caring for patients in the office or surgical suites when test results come through.

• Because of possible worrisome findings, some patients may elect to wait a day or two for their provider to contact them (online message, phone call, mailed letter), before looking at their results.  

• We will aim to discuss possible results at the time of ordering the test, so you know what to expect.

• Some patients and providers will arrange a follow-up visit (video visit or in-person visit) to discuss the results.

• If you have an immediate concern after reviewing your test results, you can message or call your provider's office. Otherwise we prefer that you wait 1–2 days for us to contact you to discuss your results (or we may discuss them at your next appointment).

• Patients who choose to look at their results immediately may feel comfortable researching answers online. Here are some helpful internet resources you can use to read more about specific tests:

• Laboratory
• Radiology
• PAP smear
• Biopsy result
• Cytopathology

Yes!

If need to show documentation that you received your COVID-19 vaccine and booster, you can access your record through your patient portal. 

In the Mobile App

To print your vaccination record, select the orange "Download/Export" button. You can then save the PDF to your mobile device or computer and print if needed. 

Adding Your COVID-19 Vaccination Info into your Patient Portal

You can submit your vaccine information in a few different ways. 

Our patient portals are fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased.

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal ID's, and passwords. 

Each person controls their password, and the account cannot be accessed without that password. The Christ Hospital Mobile App uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session within the App. Unlike conventional email, all messaging is done while you are securely logged in.

The Christ Hospital has been working to provide you with convenient access to care and services through enhanced technology solutions such as our Mobile App, telehealth and MyChart. While clinical care outside of the traditional setting allows for additional physical safety and convenience, it also introduces data security and privacy risks that malicious groups aim to take advantage of. 

To address these concerns, The Christ Hospital is constantly vetting our implementation of technology to ensure that your data is protected. You also play a critical role in data protection when communicating with us through technology. 

Here are some tips for using our services safely and securely:

Please reach out to your healthcare provider with any questions or concerns related to our services.

1. Download the Apple Health app on your Apple device if you haven't already. Search for "Apple Health" in the App Store. 

2. Go to the Health Records section of your Apple Health app and click on "Get Started."
   

3. Find The Christ Hospital in the list of networks provided.
   

4. You will be prompted to login to your Mobile App account and all health data on the app will be visible to you and is encrypted and protected on your iPhone.
   

1. Download the CommonHealth app from the Google Play Store on your Android device if you haven't already. Search for "CommonHealth" in the Play Store or use this link: Google Play Store: CommonHealth

2. Sign up for an account.
   

3. Choose the "Add Data Source" option and search for The Christ Hospital in the list of data sources provided.
   

4. You will be prompted to login to your Mobile App account. All health data on the CommonHealth app will be visible to you and is encrypted and protected on your phone.