You can’t always choose when or where you need care. Let’s face it, you can’t schedule an illness, and sometimes symptoms pop up at the worst time – such as at 2 a.m., or when you’re crunched for time and can’t schedule a doctor’s visit, or even when you’re travelling. Sometimes you just prefer receiving care in a more comfortable setting when that’s an option.
These are some of the reasons why The Christ Hospital Health Network offers virtual care options including 24/7 Video Visits that give you access to care when you need it from the comfort of your own home. Video visits are quick and easy, affordable, secure, and as the name implies, available anytime. You can use your health insurance if it covers video visits, or pay a flat fee of $67. The process is simple:
Sign up/sign in through our mobile app or the web via your computer, phone or tablet
Pick a board-certified provider
Make a secure payment
Answer a few questions about your condition, then get answers and in some cases a prescription from the provider
Receive an after-visit summary that will also be available to your regular provider if you are a patient of The Christ Hospital Physicians
When should you use 24/7 Video Visits?
Video visits through The Christ Hospital Health Network are for ages two and older, and you don't need to be a patient of The Christ Hospital to use the service.
“We can address many common illnesses and conditions that don’t necessarily require an in-person visit,” says Denae Butler, CNP, a Certified Nurse Practitioner with The Christ Hospital Health Network who provides care for patients via video visits. According to Denae, these illnesses include:
However, Denae says, video visits aren’t the right choice for every concern. “More serious conditions should be addressed at Urgent Care or by contacting your primary care provider,” she says, “and urgent or life-threatening conditions like chest pain and severe abdominal pain should be handled through the emergency department or by calling 911.”
She also reminds patients that more chronic conditions like diabetic follow-ups and mental health concerns should be maintained with your primary care provider. You should also ask your primary care provider for refills of medications for the treatment of chronic illness.
Click here to access or learn more about 24/7 Video Visits through The Christ Hospital Health Network, or to download the mobile app.